General Data Protection Regulation
Contact details
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Name: Lisa Ballantyne
Address: Dunrob, Ridgehill, Hereford, HR2 8AG
Phone Number: 07855 432932
Email: elishebamassage@hotmail.com
The type of personal information we collect:
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Personal identifiers, contacts, and characteristics (for example, name and contact details).
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Personal identifiers of next of kin, taken during initial consultation.
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Details of existing and past medical conditions, injuries, and current medications.
How we get the personal information and why we have it:
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To be able to book an appointment or make an enquiry online.
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To be able to provide a safe and effective massage plan.
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To be able to contact your next of kin in an emergency.
We may use the information that you have given us to send details of any special offers.
We do not share this information with any other organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
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Your consent. You can remove your consent at any time. You can do this by contacting Elishebamassage@hotmail.com
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We have a contractual obligation.
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We have a legal obligation.
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We have a vital interest.
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We need it to perform a public task.
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We have a legitimate interest.
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How we store your personal information.
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Your information is securely stored on our computer database.
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We keep all recorded data for 12 years. We will then dispose your information by permanently deleting the data and destroying the hard drive.
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Any handwritten documents will be securely shredded.
Your data protection rights:
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Your right of access - You have the right to ask us for copies of your personal information.
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Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
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Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Elishebamassage@hotmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Elishebamassage@hotmail.com
You can also complain to the ICO if you are unhappy with how we have used your data:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
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ICO website: https://www.ico.org.uk